1. We serive and repair the tools we sell.
2. We provide Free application testing - send us your samples and we will recommend a tool to meet your exact requirements.
3. Shipping discounts for UPS Ground, expedited and international shipments. No extra handling charges. Same day shipping for most products.
4. 14 day Customer Satisfaction Guarantee. If, within 14 days, for any reason you are not completely satisfied with any of our products, simply return it to us for a no-hassle exchange or refund.
5. All SALCO Staplers carry a 90-day warranty from the date of invoice against defects in materials or workmanship. Simply return the machine to us; and we will repair or replace it, at our discretion. In addition, some Salco tools carry extended Salco warranties against defects in material or workmanship. Please see individual item for applicable warranty.
6. We provide repair estimates Free of charge for tools bought from us. Our regular Service Department labor rate is $45.00 per hour. However, technical assistance is free of charge; and in many cases we can solve the difficulty on the phone.
7. Outside the applicable warranty periods, if the cost of service or repair to a tool originally purchased from us is not economic, Salco offers a tool replacement program. Please call as prices varies per tool.
SALCO, Inc. has access to many other staples and staplers beyond those listed on this web site. Should you require a staple that you cannot find listed, we can special order just about any staple or fastener that has ever been manufactured.