Salco guarantees that every stapler bought from us or an authorized Salco dealer will be provided with warranty and after-warranty service and repair.
Salco, Josef Kihlberg (JK), Stago, MBM, Salut, MAX, and Lock brand staplers should be sent to Salco Inc. for repair. Please contact us to issue your SDA (Service Department Authorization) number and get shipping instructions. Please mark the SDA number you are given clearly on the exterior
of the shipping carton and return it to us, freight prepaid.
Please Note !
Shipments without SDA number on the shipping label will not be accepted .
We provide repair estimates Free of charge for tools bought from us. Warranty Service is free of charge. Our regular Service Department labor rate is $45.00 per hour. However, technical assistance is free of charge; and in many cases we can solve the difficulty on the phone.
In the event the cost of service or stapler repair is not economic, Salco
offers a tool replacement program. Please call as prices varies per tool.
Contact
Repair Department toll free 1-877-463-2531, 8 a.m. to 5 p.m. EST, Monday
through Friday , or .