SERVICE & REPAIRS

Salco guarantees that every stapler bought from us or an authorized Salco dealer will be provided with warranty and after-warranty service and repair. Please note that we cannot assure parts availability for tools not purchased from Salco.

Salco, Josef Kihlberg (JK), Stago, MBM, Salut, MAX, and Lock brand staplers should be sent to Salco Inc. for repair. Please contact us to issue your SDA (Service Department Authorization) number and get shipping instructions. Please mark the SDA number you are given clearly on the exterior of the shipping carton and return it to us, freight prepaid.

Please Note !
Shipments without SDA number on the shipping label will not be accepted .

Service Centers for other brands:

Stanley Bostitch Service Centers

Fasco Service Center

Staplex electric staplers

Arrow Customer Support

Rapid 5020/ 5050/ 5080 electric staplers:
Force Manufacturing Inc 2501 Ten-Ten Road Apex, NC 27502
Phone: +1 800 849 5641 | Fax: (919) 362-9048

We provide repair estimates Free of charge for tools bought from us. Warranty Service is free of charge. Our regular Service Department labor rate is $45.00 per hour. However, technical assistance is free of charge; and in many cases we can solve the difficulty on the phone.

In the event the cost of service or stapler repair is not economic, Salco offers a tool replacement program. Please call as prices varies per tool.

For more information contact Repair Department toll free 1-877-463-2531, 8 a.m. to 5 p.m. EST, Monday through Friday , or e-mail us.

From Salco Customers:

"Hello,

I have a pair of Salco R105E’s that need a bit of work. Both are used daily, so this is definitely just routine wear and tear. We rotate between five of these units and they are excellent! We have sent each of these five units back over the past couple of years for repair work, so I am familiar with your quote & repair process. Every quote has been perfectly reasonable and the repairs have been just like the staplers themselves – top notch!

Thank you.

Regards,

Jeff O., CEO..."
January 2010